Biblioscape failing to fulfill its promises

I´ve bought Biblioscape v7 but I didn´t get any response about registration data. I´ve tried several time to contact with Biblioscape makers (support and sales departament) without any response. DigiBuy can´t help, so I can´t get my money back.
So, please, thinks twice about to buy this product. This software company didn´t fulfill its promises.

Ignacio Monge.
ignaciomonge@gmail.com

Ignacio, sorry for answering

Ignacio, sorry for answering your email late. Your order was made on Thanksgiving weekend. Thanksgiving is a very important US holiday.  You were probably nervous after making the order and not receiving the key. I understnand your concern. I hope you will have a better experience with Biblioscape when put it into use. Thanks.