I´ve purchased Biblioscape 7 but I didn´t get anything

I´ve just purchased Biblioscape 7 using credit card form in DigiBuy but I didn´t received registration data. I´ve sent 2 email to Biblioscape (support and sales departament) without any response. I´ve sent an email to DigiBuy without any answer. So, if Biblioscape makers can´t give me what I bought, I just want my money back.
My email is ignaciomonge@gmail.

The key has been sent to you

The key has been sent to you by email. DigiBuy did forward your email to us. Sorry for sending you email late. It is the Thanksgiving weekend in the US.