Format manuscript not working

When I go to format a manuscript, Biblioscape appears to be working, but then when it asks if I want to open the formatted document, and I do, there is no change. The process takes a long time, too. I have installed the 6.x patch and rebuilt indexes and databases several times. What can I try next?

it works if there are no images

Lucy Jordan
I removed my inserted images in my document based on a tip from the user forum and the format and unformat functions worked, but what a major bother to have to remove and insert images every time you want to format or unformat.

In later releases of

In later releases of Biblioscape, scanning through images are made much faster. You can download Biblioscape 8 trial copy to test.