VB Run-time error '500' in MS Word 2007

Hello,

I am new to Biblioscape (version 7.3). I tried to integrate biblioscape into MS Word 2007 via the suggested method (i.e. copying the template file into the startup folder of Word2007). It does show Biblioscape in the Add-Ins pane in Word 2007.
However, everytime I try a command the following error message comes up:
"The remote data (DdeServerConv_scan) is not accessible. Do you want to start the application biblioscape?" I click yes: then "Microsoft Visual Basic: Run-time error '500': Cannot initiate link".

This is the situation regardless whether Biblioscape is already running in the background or not (It does not matter whether I want to format the paper, search for references, or do any other thing. It's always the same situation.) Can anyone help me with this?

I'm sorry if this question has already been asked (I could not find it using the search box on this forum).

All the best
Daniel

Daniel, The Word macros

Daniel, The Word macros needs to talk to Biblioscape references module. It is likely you have not opened Biblioscape references module. To do that, please click on any references folder in Biblioscape. Thanks, Paul