When you encounter a problem, it is very likely the question has been asked and answered already. This FAQ book is the place to find an answer. If you can't find an answer here, do a search. Still no luck, please ask your question in the support forum.
This section lists all the common Biblioscape error messages, their causes, and solutions. When you report a problem, it is very import to describe the first error message in detail. All following error messages are usually not helpful in solving a problem.
What does it mean?
"Dictionary Invalidated" is generated by the Biblioscape indexing engine. This error message usually happens after deleting records, adding or editing a record. The message suggests that the words table for an indexed search is no longer valid, and needs to be rebuilt.
What do you need to do?
If you still can access menu commands, click the menu command "File | Database | Update Search Index". Biblioscape should start to rebuild the search index. A small window should be shown with a progress bar. If this does not happen and other error messages are generated, you need to kill Biblioscape, then delete all files under "C:\Program Files\Biblioscape 4\Index\" directory. When you start Biblioscape again, those search index files will be regenerated.
Note: This error message is related to the old full text indexing engine. In Biblioscape, if you go to "Tools | Options" window, on the "Database" tab, "Full Text Indexing" section, check the box "Full text live indexing". If this box is not checked, Biblioscape will not use the old full text indexing. The old full text indexing engine doesn't work reliably on some system. If you want to use it, be sure to get the latest critical upgrades for version 6 at http://www.biblioscape.com/patch_readme.htm, for version 5 at http://www.biblioscape.com/patch_readme_5.htm. For version 7, all the releases after version 7.17 includes the critical upgrade already.
This error message could be caused by several unrelated problems. Here are the details and their solutions.
Reference types files
Biblioscape database file *.bsl
genFldName.txt under "Reftypes" folder
All issues you may encounter while organizing, searching, and editing records.
Question:
In Biblioscape Note editor, I did locate the accented characters I need under menu command "Insert | Symbol" . This is quite awkward, though, when dealing often with texts in a foreign language like German or French, such that accents must be used quite frequently. Is there a way that I can keep just the 5-6 characters I need close by and in a convenient form for fast and ready use?
Answer:
There is a quick way to input accented characters by remembering its keystroke shortcut. For example, if you want to enter character "á", you can press down the Alt key and hold. Then use the number keys on the right of your keyboard (not the number keys on the top) to type 0225. After releasing the Alt key the character á will be entered. This input method works on all input boxes and editors in Biblioscape, as well as all other applications in Windows. If you only need to enter a few accented characters often, this is the best way to do it. Certainly, you have to remember a few extra things.
á - Alt+0225
é - Alt+0233
í - Alt+0237
ó - Alt+0243
ú - Alt+0250
To see more accented characters keystrokes, please click on Windows Start button. For Windows Vista: Enter "char". The application "Character Map" will be highlighted. Press the Enter key to run it. For Windows XP: Click the Run button. Enter "charmap" and press the Enter key. On the Character Map application, select an accented character, its keystroke shortcut will be shown at the bottom right corner.
All questions about BiblioWeb setup, configuration, and related issues.
Question:
I know that highlighting the words that a user has searched for can be helpful, but I'd really like to disable the feature on my pages.
Answer:
When an user uses quotation marks to search for an exact word or phrase, the highlight feature doesn't work. For example, when you enter search word Smith into fast search. The word "Smith" will be highlighted in search results. If you put a double quote around your search words ("Smith" instead of Smith), the word "Smith" will not be highlighted in search results.
Question:
I am currently running the trial version of BiblioWeb on my computer. I’m able to access the database no problem when I select the URL listed in the BiblioWeb application but when I try and enter that same URL on a different computer I get an error message that the website can’t be found. Can you give me some ideas as to why this is happening? I want to send the URL to my boss so he can see what it looks like when accessing the database through the web.
Answer:
If your computer is on a LAN (Local Area Network), the router will assign an internal IP address to your PC. It begins with 192.168.0.x. Although others in the same LAN can access your BiblioWeb site using this IP address, people outside your LAN will not be able to access your site. If you have DSL or cable connection at home and use a router, this will be the case. You have to configure your router to direct internet traffic on a certain port to your PC. To configure a router, you usually have to go to http://192.168.0.1 with login and password. You have to know the port number BiblioWeb uses. BiblioWeb will use port 80 by default. If that port is already used by another web server, BiblioWeb will use port 8001. You need to tell the router to direct all the traffic on the port BiblioWeb uses to the computer where BiblioWeb is running. This setup procedure varies depending on the router manufacturer. Please read their online manual if help is needed. At the router configuration page, you can find out the IP address assigned by your internet service provider. Then tell others to enter the IP of your router. If BiblioWeb is running on a port other than 80, you need to enter the port number at the end of URL after a ":" sign. For example: http://234.41.2.78:8001
If you use a PC at work place, it is possible certain ports are blocked by your network administrator. Port 80 is usually not blocked. You do not have the privilege to change this. Please contact your system administrator to open a port.
All frequently asked questions about Biblioscape installation, database, and related issues are answered under this section.
Question:
All the 6 custom fields are of string type, How can I change it to another data type when needed?
Answer:
Changing a field's data type is for advanced users only, because after the change, some features will not work and you have to find a work around. To do the change, you have to run "...\Biblioscape x\Tools\DbSys.exe". Go to "Utilities | Restructure...". Go to your database folder and select the table "bib". You have to pick a custom field that does not have any data entered because changing data type will cause all existing data lost. Click on the cell under "Data Type" column and pick the desired data type. If you want unlmited text storage, change it to Memo type. If you want to store date, change it to Date type. Change it to integer or Float if you want to keep numbers. Click Save button to make the change. Since Biblioscape assumes all custom fields are of string type, some features won't work after you make the change. For example, double click an entry in the lookup pane will not let you run a search. Advanced Search involving the changed custom field will not work because the wrong SQL will be generated. To run a search against the changed field, you have to select the "Old" tab on the search pane. First click the "Indexed Search" button and then click the "Smart Search" button. Enter SQL start with the "where ..." clause. If you have a SQL search needs to be run repeatedly, click the "Add search to folder" button at the top of the search pane and add it as a search folder to the folder tree. You can then click the search folder on the folder pane to lanch the custom search later.
How do I increase the size of a field. I am having a probem with the Date FreeForm field which is only 20 characters? I need to write September 29 - October 13, for example.
If you have Biblioscape 5 or 6, please download the database utility at http://www.biblioscape.com/download/dbsys.zip. Unzip it to an empty folder. If you have Biblioscape 7, DBSys.exe can be found under the "...\Biblioscape 7\Tools\" directory. Run DBSYS.exe. Go to "Utilities | Restructure...". Go to your database folder and select the table bib. Find the field "Date_freeform" and change the field size to your desired number.
We have an external DB that houses extensive data/analysis on about 300 articles. We've imported the article info to Biblioscape. The analysis consists of about 250 questions/answers regarding the articles that we will be searching on (external to Biblioscape). Is there a way for us to pass a list of article ids and prompt Biblioscape to generate a result set with those specific articles and then, ideally, print the reference sheets (programmatically). In other words: Is there a function that I can call programmatically to tell Biblioscape to generate a result set of articles 1,3,5,300... getArticles(1,3,5,300).
When Biblioscape is installed, it is registered as an URL source. So you can link to Biblioscape records and searches from any other application that support hyperlinks. Just like adding a http link, from applications like Word, Outlook, etc., select the text and go to the hyperlink property. Add the following text as the hyerplink: biblioscape://RefID=34. When user click on this hyperlink, Biblioscape will be started and reference with 34 as ID number will be opened. You can add the following parameters after "biblioscape://". In the URL string, you should use "+" to replace a blank space.
Database name: You can put Biblioscape database name as an URL parameter. Once Biblioscape got started, the specified database will be opened instead of the last opened database. For example: biblioscape://c:\program+files\Biblioscape+6\myDB\myDB.bsl
Reference ID: Enter the following parameter "biblioscape://RefID=45" will cause Biblioscape to start and display the reference with ID 45.
Reference search: You can also enter a fast search string to the URL parameter in the following format: "biblioscape://RefFastSearch=boronic+acid". Biblioscape will start and display a list of references with the word "boronic acid" in its text.
Note ID: Enter the following URL parameter "biblioscape://NoteID=45" will cause Biblioscape to start and display the note with ID 45.
Note search: You can also enter a fast search string to the URL parameter in the following format: "biblioscape://NoteFastSearch=boronic+acid". Biblioscape will start and display a list of notes with the word "boronic acid" in its text.
Note: When there are two parameters, please separate them by a "&". For example: biblioscape://c:\program+files\Biblioscape+6\myDB\myDB.bsl&RefID=45
Note: Biblioscape has a menu command to copy the URL of current record into the Clipboard. In Word or other applications, you can select any text and go to "Insert Hyperlink...". Then paste the Clipboard text. If this menu command is not shown, you can go to "Tools | Customize..." in Biblioscape. The "Copy Reference URL" command is under the category "Edit".
Question:
I have Biblioscape installed on my desktop PC and everything worked fine. Now, I bought a new laptop. How do I move my Biblioscape installation and all its settings from my desktop to the new laptop?
Answer:
Copying large files: To copy the Biblioscape folder or the database folder, there are large number of files and total file size is very big. There are several ways to do this. If you have a USB drive, you can copy the root folder to the USB drive. Take the USB drive to the other computer and copy the folder from USB drive to the othre PC. If both PCs are on the same LAN, you can copy the root folder to a common drive and then copy it to the other PC. If you don't have both, you can zip all the files (Add with wildcards and include sub-folders). Then email the zip to the other PC or upload it on the Web and download to the other PC.
Registration on the new PC: Biblioscape registration key is machine dependent. You need a new key for the new PC. We will generate up to 3 keys per purchase.
Question:
I have a problem setting up the configuration of permissions for unsers in BiblioRemote. I set up a new database and added it to Biblioremote. The I added - as described in your HowTo - a new user whom I gave all permissions but not the "Delete" permission. Now I wanted to edit a record, for instance to add text into the note field. If I want to save the edited record Biblioscape tells me, that the user does not have the permissions to do so. If I add the delete right this will not appear. So what is wrong with my configuration or is it a known bug?
Answer:
Biblioscape needs to update lookup table when a reference record is added or edited. This step involves deleting old lookup term. So if the user doesn't have Delete privilege, Biblioscape will generate an error. If you don't want to give a user Delete privilege, you have to ask the user go to “Tools | Options” window “Database” tab, and check off the box “Live lookup table indexing”, then it should not generate the error again.
All questions about formatting manuscript, output styles, and related issues.
Question:
We imported old references from ProCite database. Procite modified date for the records are imported into the Date Modified field in Biblioscape. When users make changes to a record, modified date shows when it was last modified. How can the output style be configured so that the modified date would output accordingly. Is there any way?
Answer:
When you create or edit an output style, not all fields are shown in the "Avaliable Fields" list. But the list is customizable. If the field you want is not shown, close the style editor and go to "Tools | Options" window "Reference Types" tab. If a cell is empty, the corresponding field (row) of that reference type (column) will not be shown in "Available Fields" list of the style editor. Biblioscape reference table has about 70 fields. Not all of them are needed for a specific reference type. If you want the field "Date Modified" to be available, type "Date Modified" into the cells of all reference types. The next time you go to the style editor, "Date Modified" will be made available in the "Available Fields" list.
Question:
I edited an output style by going to "Tools | Styles | Output Styles". I double clicked the journal entry and ask for the journal name to be abbreviated. But the formatted reference still have journal name displayed as entered. How can I make Biblioscape use abbreviated journal name?
Answer:
When you ask for the journal name to be abbreviated in the style editor, Biblioscape will go to the journal name lookup table to find the abbreviated name for that journal. If it cannot find one, it will use the name you entered in database. To add abbreviated journal name, you can go to "Tools | Styles | Journal Name Editor...". Make sure the journal name you entered is in the "Journal Name As Is" column. If not, you can click the "Add" button to add it manually. Or you can click the "Update" button. Biblioscape will go through your database to make sure all journal names in your database are added to this lookup table. Then enter its abbreviated form and full form.
Question:
The space between each formatted references in the reference list is too big for our purpose. How can I make it smaller? For example, the formatted reference list looks like:
1. Blundell TL, Ament ME, Avery TL (1997) Issues in advanced lithography. (Nature 40:13) 39-43.
2. Tera F, Carlson RW, Boctor NZ (1997) Radiometric ages of basaltic achondrites and their relation to the early history of thesolar system. (Geochim. Cosmochim. Acta 61:4) 12-14.
I want it to be look like:
1. Blundell TL, Ament ME, Avery TL (1997) Issues in advanced lithography. (Nature 40:13) 39-43.
2. Tera F, Carlson RW, Boctor NZ (1997) Radiometric ages of basaltic achondrites and their relation to the early history of thesolar system. (Geochim. Cosmochim. Acta 61:4) 12-14.
Answer:
In Biblioscape, go to "Tools | Styles | Output Styles". Select the style you are going to use. On the right, double click a reference type sub-style to open the style editor window. Go to the tab "Reference List / Bibliography" tab. Select the "Layout" sub-tab. In the "Spacing" section, select "None" if you do not want extra space added between each paragraph. If you select "Single", the space between each reference will be bigger than the line space within a reference. Selecting "1.5 Lines" or "Double" will make the space even bigger.
Question:
When I select several references and copy or shoot temporary citations, the references are not sorted the way I want. It seems the sort order is not the same as they are displayed in the grid. How can I sort them differently?
Answer:
When you select several references and copy or shoot as temporary citations, Biblioscape will create temporary citations in the following form: [Smith, K. 1999 #453 / Bowen, P. 2003 #390 / Lee, P. 2005 #411]. The sorting order is not related to the way references are sorted in references module, or which reference is selected first. The sorting order is controlled by a setting in Biblioscape options window. To change the sort order, please go to "Tools | Options" in Biblioscape. On the "Format Manuscript" tab, there is a combo box labeled "Sort temporary citations in selected references by:". The sort options are "Authors Title"; "Authors Year Title"; "Year Authors"; "No Sorting". If "No Sorting" option is selected, multiple temporary citations will be sorted by the way they are displayed in the references module grid.
Question:
A journal style requires the use of en dash between start page and end page. In Biblioscape ouput style, hyphen is used instead. How can I make Biblioscape use en dash instead of hypen?
Answer:
In Biblioscape style editor, go to the "Reference List / Bibliography" tab. Double click the entry "End Page" in the "Template" list box. In the edit box before the field, replace the hyphen with "\endash" and click the OK button to save. The preview box inside Biblioscape will display both hyphen an en dash the same way. When you use this style to format a manuscript, and open the formatted document in Word, you will see the en dash displayed correctly.
All questions about references importing, import filters, and related issues.
Question:
When importing references exported from EndNote X to a txt-file all special characters (e.g. German Umlaute, diacritic marks used in French and other languages) are replaced with weird characters. I have successfully imported records with German umlauts before, why it didn't work this time?
Answer:
Biblioscape supports the import and display of German umlauts without the need to change any settings. But if the text file is encoded in Unicode, Biblioscape cannot import umlauts correctly because the current Biblioscape release doesn't support Unicode. To see if a text file is encoded in Unicode, please open it with Windows NotePad, then go to "File | Save As...". Check the Encoding shown at the bottom of Save As window. Since EndNote version 8 (8, 9, 10), text files exported from EndNote are encoded in Unicode (UTF-8). Since the current release of Biblioscape does not support Unicode, special characters like German umlauts cannot be imported correctly. You need to open the EndNote exported file with Windows NotePad first and then go to "File | Save As" and change the encoding to ANSI. Sometimes, a web page with bibliographic records may be encoded in Unicode. If you save the page as plain text file, the file will be encoded in Unicode. Again you need to open the file with NotePad and go to "File | Save As..." to change the encoding to ANSI.
All questions about references module not related to formatting and importing.
Question:
We have a parent references folder and 3 children references folders under it. How can I easily retrieve all references under these 4 folders and export to a file?
Answer:
Seach folder can be used to achieve what you want. First you can build a query to retrieve references from all 4 folders, then save this query as a search folder.
The next time you need to retrieve references from all 4 folders, just click on the saved search folder. If you need to export references from all 4 folders, go to menu command "File | Export...".
Question:
I'm using keywords more than 30 characters long and I would very much like to have them displayed in full length in the lookup window and have them auto completed in full as well.
Answer:
By default, the keyword field length in the lookup table is 30 characters long. You can add as many keywords as you want for each reference. But when Biblioscape adds each keyword to a separate lookup table, keyword longer than 30 characters is cut off. To overcome this problem, you can use the DBSYS utility to increase the field length of Keyword field in the lookup table. For most users, 30 characters per keyword is enough. If you have many keywords that are over 30 characters long, you can do the following.
Once you made the Keyword field length big enough, Biblioscape will not cutoff your keyword in lookup display and keyword AutoComplete.
Question:
I've set up a couple of keywords incorrectly and I want to remove them from the master listing, but I'm stumped on the best way to make edits to this list.
Answer:
The keywords lookup list in reference module is generated from reference table. Biblioscape does not keep a separate list of keywords. When you edit the keywords field of a reference, the keyword lookup list will be updated. Therefore, if you want to change an incorrect keyword in the lookup list, you need to edit all the records containing that keyword in the Keywords field. Biblioscape provides a convenient way to do that. First, you generate a lookup list based on the keywords field. Select the incorrect keyword. Click the right mouse button and select "Replace". Enter the correct keyword in the "Replace with" box and click the "Replace All" button. Biblioscape will first retrieve all the references containing the incorrect keyword in the Keywords field. Then find all the incorrect keyword and replace it with the correct one. This replacement operation will be limited to the keywords field. You can rebuild an updated keyword lookup list by go to "File | Database | Update Lookup Index".
Question:
I have many references under different folders. I also use BiblioWeb, but want to hide certain fields on the Web. Is there an easy way to set the Web Post Hide property for all references to true at once?
Answer:
First, retrieve all references by go to menu command "References | Retrieve All". Then go to "Tools | Utility | Global Edit...". Select "Web Post Hide" after the label "In field:" to limit the changes to this field only. Under the section "How to edit the field in current list", select "Replace the whole field with". In the edit box below it, type "T". Click the "Change" button to start make the changes.
Question:
I imported some references from another program. In the other program, I used a custom date field to sort the items. The date is entered in the form of YYYY MM DD. This date field is imported into the Custom_1 field in Biblioscape. I'd like to be able to sort by this field, but I can't seem to customize the reference view to show anything other than "Year", and a few other fields. How can I display the "Custom 1" field so that I can sort on it?
Answer:
In Biblioscape reference list, not all fields are available for sorting by default. If the field you want to sort is not listed, you should first go to "View | Current View | Field Chooser...". If the field is listed in the "Customize" window, you can drag it to the reference list header and drop it there. If the field you want to sort is not listed in the "Customize" window, close this window and go to "Tools | Options" window. On the "General Display" tab, there is a section called "References module data grid fields to be included". Check the box before the field you want to sort. Close the Options window. The field you just selected will be added to the reference list. You can now click on that field header to sort references. If you want to sort references by more than one field, you can go to menu command "View | Sort...". Reference list can be sorted by up to 3 fields.
Question:
When I shoot a reference from BiblioSidekick to Word, it (correctly) inserts the reference in whatever font is active in the document. But when I drag it, the reference is inserted in 12 point Times New Roman, regardless of the then-active font. Is it possible to change this?
Answer:
When you drag and drop a reference to a word processor document, temporary citations will be in the default font of your word processor settings. If you change the default font of your word processor, the font used by BiblioSidekick will change accordingly.
In Word, go to "Format | Font...". Change the font name and size to the ones to be used as the default. On the bottom left corner of the font properties window, click the button "Default...". Click Yes to confirm the change.
Unfortunately, this approach doesn't work with WordPerfect after you set default font by go to "File | Document | Default Font..." in WordPerfect. For WordPerfect users, please select the reference you want to cite in BiblioSikekick and click the right mouse button and select "Shoot Temporary to Text".
Question:
Since I migrated my database from V6 to V7, I have lots of references that do not reside in any folder. Doesn't this contradict the concept of the folder as the physical place where the reference (or note, etc.) is kept? How can I find all those references not belonging to any folder?
Answer:
In version 6, a reference doesn' t have to be in a folder. So when you convert a database from version 6, it is possible there are references not in any folder. You can do a Advanced Search to find all those references. Go to the Search pane and click on the "Advanced Search" tab. Select the field "Folder" in Advanced Search. Then pick "is blank or empty" as the search condition. Click the green arrow button to start searching. You can then move those references into a folder.
Question:
When entering text for a new reference, Biblioscape will suggest the closest match while I type a keyword. Since Biblioscape's keywords table is case-sensitive, a "change case" option would be handy. Is it possible to make the suggested keyword case-insensitive while I am typing?
Answer:
By default, the keyword lookup table for references "kw_x" is case sensitive. For example, you have two existing keywords "computer software" and "Computer", when you type "com" the keyword "computer software" will be suggested by AutoComplete. If you type "Com" the keyword "Computer" will be suggested. This is the default way and useful for most users. If you need the AutoComplete to be case-insensitive, you can change the kw_x table index by the following steps.
Question:
I'm a new user who started entering references in Biblioscape but would now like to export those references to Biblioexpress as my routine reference manager. How do I do that?
Answer:
If you have not heard of BiblioExpress, it is a free reference manager. For more information, please go to http://www.biblioscape.com/biblioexpress.htm.
You have to go through export and import to move records from Biblioscape to BiblioExpress. In Biblioscape, select the records you want to move and go to "File | Export". Click the "Browse" button to specify the name and path of export file. Click the "Tagged" tab and select "Biblioscape Tag File" as the export format. Click Start button to export. Next, run BiblioExpress and go to "File | Import | Biblioscape Tag File". Select the file you exported from Biblioscape to import.
Question:
I have some references that I want to move from one Biblioscape database to another. How can I do that?
Answer:
To move references from one database to another, you have to first export them as Biblioscape tag file and then import the file to another database. The following steps will show you how to move references from database A to database B.
Question:
I used the "Edit | Replace" command to change some old local file path to a new remote drive. For example, from "C:\Shared\test.txt" to \\192.168.0.132\Shared\test.txt. When I try to open the file by clicking the view attachment button, nothing happens. If I copy and paste the path into Windows explorer the doc opens, so the permissions is OK. Why Biblioscape will not open the remote file?
Answer:
Biblioscape needs to know what protocol to use for data stored in the Attachment field. For example, if it is a web address, "http://" should be added at the begining. For remote files, please put "file:" at the begining. The example file path should be "file:\\192.168.0.132\Shared\test.txt".